Subject: [JIRA] (REL-131512) Refund shukran points// 9614572586
From: "Rajesh M (Jira)" <[email-masked]>
To: "Algaily Elnor" <[email-masked]>
Date: Tue, 05 Jan 2021 12:00:39 +0000

Rajesh M *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-131512 Refund shukran points// 9614572586 

Rajesh M *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMjgwMzk3NDRhMzJiNDBlOTk5MmI5YTJmN2NhMTFmY2MiLCJwIjoiaiJ9 )

/

REL-131512 ( https://landmark.atlassian.net/browse/REL-131512?atlOrigin=eyJpIjoiMjgwMzk3NDRhMzJiNDBlOTk5MmI5YTJmN2NhMTFmY2MiLCJwIjoiaiJ9 )

Refund shukran points// 9614572586 ( https://landmark.atlassian.net/browse/REL-131512?atlOrigin=eyJpIjoiMjgwMzk3NDRhMzJiNDBlOTk5MmI5YTJmN2NhMTFmY2MiLCJwIjoiaiJ9 )
Rajesh M 3:57 pm GST

Here is the updated from Dev team on this issue

Cancel Transaction Refund
Update :There are cases where customers didn’t get refund if redemption transactions are cancelled. On analysing, hybris have successfully
triggered the cancellation event to Siebel and they have not updated in their end – Siebel is working on it.

View issue ( https://landmark.atlassian.net/browse/REL-131512?atlOrigin=eyJpIjoiMjgwMzk3NDRhMzJiNDBlOTk5MmI5YTJmN2NhMTFmY2MiLCJwIjoiaiJ9 )

Get Jira notifications on your phone! Download the Jira Cloud app for Android ( https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core&referrer=utm_source%3DNotificationLink%26utm_medium%3DEmail ) or iOS ( https://itunes.apple.com/app/apple-store/id1006972087?pt=696495&ct=EmailNotificationLink&mt=8 ).

Manage notifications ( https://landmark.atlassian.net/secure/ViewPersonalSettings.jspa#emailpreferences ) • Give feedback ( https://surveys.atlassian.com/jfe/form/SV_9X3zi1X4q1gKsqF ) • Privacy policy ( https://www.atlassian.com/legal/privacy-policy )