Subject: Ticket Assigned - Conversation with shalima s tarang
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 07:27:14 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shalima s tarang shalima s tarang                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shalima s tarang Bot:  Hi Shalima S Tarang ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  62598335121 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6259835121 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509266583            11:13 AM, 05th Jan                   Algaili                    Hi Shalima, Thank you for contacting us. How may I help you?           11:14 AM, 05th Jan                     shalima s tarang                    I want to follow up regarding my order           11:15 AM, 05th Jan                     shalima s tarang                    Yesterday a delivery man called me to ask my location and I told him that I was in y           11:15 AM, 05th Jan                     shalima s tarang                    I was in the hospital, after dropping the call I tried calling him few times but he's not answering and he did not attempt to call me back again           11:16 AM, 05th Jan                   Algaili                    هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتكم على أكمل وجه            11:17 AM, 05th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           11:17 AM, 05th Jan                     shalima s tarang                    When I tracked my order it appears that i was returned to DC           11:17 AM, 05th Jan                   Algaili                    We are sorry the mistake           11:17 AM, 05th Jan                     shalima s tarang                    6259835121           11:18 AM, 05th Jan                     shalima s tarang                             11:20 AM, 05th Jan                   Algaili                    May I request you to be on hold while checking           11:20 AM, 05th Jan                     shalima s tarang                    It's ok           11:24 AM, 05th Jan                   Algaili                    We have checked our courier team will arrange another attempt, please follow up           11:24 AM, 05th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:26 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1957447