Subject: Ticket Assigned - Conversation with amit
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 07:13:03 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amit amit                    Bot:  Hi again! Bot:  Please enter your name Customer:  amit Bot:  Hi Amit ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:00 AM, 05th Jan                   Algaili                    Hi Amit, Thank you for contacting us. How may I help you?           11:01 AM, 05th Jan                     amit                    Hey I had made a return request it’s been almost a month no one has called are come to Pik up           11:01 AM, 05th Jan                     amit                    If u don’t want to Pik up no problem return the fund and take ur time to Pik up           11:01 AM, 05th Jan                     amit                    I cannot keep on waiting for someone to Pik up my return request           11:02 AM, 05th Jan                   Algaili                    Could you please share your order number so that I can assist you further?           11:03 AM, 05th Jan                     amit                    U don’t have the details with u           11:04 AM, 05th Jan                     amit                    9621761618           11:05 AM, 05th Jan                   Algaili                    We tried contacting you on your registered mobile number 971545645647 to collect the items however, the number was not reachable.           11:08 AM, 05th Jan                   Algaili                    please confirm your contact number or share us an alternative contact number           11:09 AM, 05th Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:12 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1957387