Subject: Ticket Assigned - Conversation with walaa moustafa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 08:05:28 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with walaa moustafa walaa moustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  walaa moustafa Bot:  Hi Walaa Moustafa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8225421763 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            11:58 
 AM, 01st Jan                     walaa moustafa                    One item was cancelled from my order ..and i want to know why..if not available,  plz cancel the whole order           11:59 AM, 01st Jan                   Algaili                    Hi Walaa, Thank you for contacting us. How may I help you?           11:59 AM, 01st Jan                     walaa moustafa                    One item was cancelled from my order ..and i want to know why..if not available, plz cancel the whole order           11:59 AM, 01st Jan                   Algaili                    Could you please share your order number so that I can assist you further?           12:00 PM, 01st Jan                   Algaili                    As per order # 8225421763 record there is no partial cancellation in the order           12:03 PM, 01st Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 PM, 01st Jan     
                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1943932