Subject: Ticket Assigned - Conversation with good evening
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 07:40:49 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good evening good evening                    Customer:  Yes sir. Thats my Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Good Evening ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6258584414 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:27 AM, 01st Jan                     good evening                    Ok           11:28 AM, 01st Jan                   Algaili                    Hi, Thank you for contacting us. How may I help you?           11:29 AM, 01st Jan                     good evening                    Can i please follow up my order status           11:31 AM, 01st Jan                     good evening                    My order #6258584414           11:32 AM, 01st Jan                     good evening                    I was mistaken to wrote the number with I order i dont receive any uidate about my order or message from max.           11:32 AM, 01st Jan                     good evening                    Update*           11:33 AM, 01st Jan                   Algaili                    Please share us your correct contact number           11:34 AM, 01st Jan                     good evening                    0562606292           11:34 AM, 01st Jan                   Algaili                    سيتم ارسال رقم التواصل الى شريك النقل فى اسرع وقت ممكن لضمان ايصال الطلب اليكم           11:36 AM, 01st Jan                     good evening                    Please reply with english           11:36 AM, 01st Jan                     good evening                    I dont understand arabic . Please english only . Thank you           11:38 AM, 01st Jan                   Algaili                    We apologise for mistake, we will forward your contact number to our courier team to update it as soon as possible           11:39 AM, 01st Jan                   Algaili                    Anything else we can help you with           11:39 AM, 01st Jan                     good evening                    Ok . I wait .the message . Thank you so much           11:40 AM, 01st Jan                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:40 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1943898