Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 15:30:46 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div><br></div>
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<div>From: <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, 29 Dec 2020 at 6:37 PM<br>Subject: Re: Fwd: [#1867913] - Re: Your refund is on its way<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div style="margin:0px 0px 0px 0px;font-family:times new roman;font-size:16px"><span style="font-family:Calibri;font-size:15px;color:#000000">Dear Valued Customer,</span></div>
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<span style="font-family:Calibri;font-size:15px;color:#000000">Hope this email finds you well.</span><span style="font-family:Calibri;font-size:15px"> </span>
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<span style="font-family:Calibri;font-size:15px">Reference to your below email, please be informed that </span><span style="font-family:Calibri;font-size:15px;color:#000000;background-color:#ffffff">in our records there is no refund reflecting of the mentioned transaction. Kindly check with the merchant for the same.</span>
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<div style="margin:0px 0px 0px 0px;font-family:times new roman;font-size:16px"><span style="font-family:Calibri;font-size:15px;color:#000000">Kindly write back to us should you require further clarification.</span></div>
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<span style="font-weight:bold"><span style="font-style:italic"><span style="font-family:Segoe UI;font-size:12px;color:#000000">Kindly visit our website and dedicated page on COVID-19 by </span></span></span><span style="font-weight:bold"><span style="font-family:Segoe UI;color:#000000"><a href="https://www.emiratesislamic.ae/eng/about-us/staysafe/" target="_blank" rel="noreferrer"><span style="font-style:italic"><span style="font-size:12px;color:#6888c9">clicking here</span></span></a> </span></span><span style="font-weight:bold"><span style="font-style:italic"><span style="font-family:Segoe UI;font-size:12px;color:#000000"> for the latest developments and FAQs related to our banking services during this period.</span></span></span>
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<span style="font-weight:bold"><span style="font-family:Segoe UI;font-size:12px;color:#000000">It is very important for us to keep increasing the quality of our products and services, therefore, we look forward to receiving your feedback. Please </span></span><span style="font-weight:bold"><span style="font-family:Segoe UI;font-size:15px;color:#000000"><a href="https://www.emiratesislamic.ae/eng/contact-us/" target="_blank" rel="noreferrer"><span style="font-size:12px;color:#6888c9">CLICK HERE</span></a> </span></span><span style="font-weight:bold"><span style="font-family:Segoe UI;font-size:12px;color:#000000"> &amp; “Send us a message” with your Appreciation or Feedback.</span></span>
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<div><span style="font-family:Segoe UI;font-size:12px"><br>From: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> <br>Sent: 12/29/2020 12:44 PM <br>To: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <br>CC: <br>Subject: Fwd: [#1867913] - Re: Your refund is on its way</span></div>
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<div style="margin:0px 0px 0px 0px">---------- Forwarded message ---------<br>From: <span style="font-weight:bold">Centrepoint</span> <span>&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, 25 Dec 2020 at 8:11 AM<br>Subject: Re: [#1867913] - Re: Your refund is on its way<br>To: &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<br>Hi Enatu,<br><br>Thanks for getting in touch with us.<br> </div>
<div style="margin:0px 0px 0px 0px;font-family:-apple-system">The refund amount AED 84 for the item (Tommee Tippee Close to Nature Bottle) has been proce) has been processed from our end on 01 Dec 2020.</div>
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<br>Feel free to get in touch with us for further assistance.<br> </div>
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<br>Your friends,<br>The Support Team.</div>
<div><span style="font-family:fdtktid;color:#ffffff">1867913:1125156</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1867913