Subject: New Reply Received - Ref: 9618387852
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 11:01:38 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Ref: 9618387852  Ticket comment <div>Hello. </div>
<div><br></div>
<div>Aramex came this morning to pick up the item. Please confirm that the return is being processed now. </div>
<div><br></div>
<div>Thanks <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Dec 2020, at 11:17 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">Hi Agnes,<br></span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div style="margin-bottom: 0.0001pt"><span rel="tempredactor" style="font-size: 14px">Thank you for getting in touch with us.</span></div>
<div>
<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">​</span><br>
</div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your item. </span></div>
<div><br></div>
<div><span rel="tempredactor" style="font-size: 14px">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. </span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Feel free to get in touch with us for further assistance.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>
</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1868292