Subject: New Reply Received - Re: Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 10:09:18 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Refund  Ticket comment <div dir="auto">Am I going to receive my money back?????????????  Why no one answers me is that how you deal with your customers?!!!!!!!!!!</div>
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<div>On Mon, 21 Dec 2020 at 3:32 PM yasmen muhamed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Where is my money ?!y you are the worst customer service on earth where is my money ?!!!!! Why you’re not doing your job you’re successful only in stealing peoples money </div>
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<div dir="ltr" class="gmail_attr">On Thu, 17 Dec 2020 at 10:37 PM yasmen muhamed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I sent my online bank statement i sent all required documents you need to refund me my money because this is my right you cancelled my order out of nowhere after withdrawing the money you didn’t even explain why but i’m okay with that i contacted you several times you said somebody will call me nobody did . This disrespectful and shame .. bring me my money back this all i want and i promise that would be my last time to deal with such unprofessional people </div>
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<div dir="auto"><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Max</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Thu, 17 Dec 2020 at 5:43 AM<br>Subject: Re: [#1867573] - Re: Refund<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<div>Hi Yasmen,</div>
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<div><span>Thank you for getting in touch with us. </span></div>
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<div dir="ltr">We are sorry for the inconvenience caused and we have forwarded this information to our concern team.</div>
<div dir="ltr">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.</div>
<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1867573