Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Dec 2020 03:34:57 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation saif                    Customer:  G bhai ap ki help chaahiye thi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Saif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6246301806 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:28 AM, 30th Nov                   Ahmed                   Hello, my name is Ahmed , how can i help you ?            05:29 AM, 30th Nov                     saif                    Yes bro i wana help from you           05:30 AM, 30th Nov                     saif                    Five days ago i have not recevied my order           05:31 AM, 30th Nov                   Ahmed                   Could you please share your order number so that I can assist you further?           05:31 AM, 30th Nov                     saif                    6246301806           05:31 AM, 30th Nov                     saif                    My mistake i was give my number wrong than after tomorrow changed the number but i have not recevied my order so please tel about my order           05:34 AM, 30th Nov                   Ahmed                   your order now in transit and the couirer team will contact with you as soon as possible           05:34 AM, 30th Nov                   Ahmed                   send me the phone number           05:34 AM, 30th Nov                     saif                    Please can you give him my number 0572925590           05:34 AM, 30th Nov                     saif                    Also give him my address           05:35 AM, 30th Nov                   Ahmed                   we are going to update the phone number to courier team and they will contact with you           05:35 AM, 30th Nov                     saif                    My address hi al hamra street al khalij road shrimp house restaurant           05:36 AM, 30th Nov                   Ahmed                   we will update           05:37 AM, 30th Nov                     saif                    Restaurant name bait al robyan           05:37 AM, 30th Nov                   Ahmed                   is there any thing else that i can help you           05:37 AM, 30th Nov                     saif                    Ok thankx brother           05:37 AM, 30th Nov                   Ahmed                   كان من دواعي سروري مساعدتكم.            05:38 AM, 30th Nov                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           05:38 AM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1787768