Subject: Ticket Assigned - late delivery number up urg
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Dec 2020 02:14:42 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery number up urg pahima andi                    Bot:  Hi again! Bot:  Please enter your name Customer:  pahima andi Bot:  Hi Pahima Andi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6243214786 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096533428897            06:23 PM, 13th Dec                     pahima andi                    Ok           06:23 PM, 13th Dec                   Amir                   Hi Pahima, Thank you for contacting us. My name is Amir. I'm here to help you regarding Your order update           06:25 PM, 13th Dec                   Amir                   We are not getting a response from you. Are we still connected?           06:26 PM, 13th Dec                     pahima andi                    Hello           06:26 PM, 13th Dec                   Amir                   Hi           06:27 PM, 13th Dec                     pahima andi                             06:27 PM, 13th Dec                     pahima andi                             06:27 PM, 13th Dec                   Amir                   We are truly sorry for the delay.           06:27 PM, 13th Dec                   Amir                   We sincerely apologize for the inconvenience caused to you.           06:27 PM, 13th Dec                   Amir                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:27 PM, 13th Dec                     pahima andi                    I dont know why my order it become reqyested return           06:28 PM, 13th Dec                     pahima andi                    It become cancelled or what?           06:29 PM, 13th Dec                     pahima andi                    Anybody there?           06:31 PM, 13th Dec                     pahima andi                    Is this how you intertain your costumer?           06:32 PM, 13th Dec                   Amir                   We are truly sorry.           06:32 PM, 13th Dec                     pahima andi                    Im asking you           06:32 PM, 13th Dec                     pahima andi                    It is cancelled or what?           06:32 PM, 13th Dec                   Amir                   As the order was not delivered it will be returned to the warehose.           06:33 PM, 13th Dec                   Amir                   But as we checked your order is still with the courier.           06:33 PM, 13th Dec                   Amir                   We will inform them to deliver it soon           06:33 PM, 13th Dec                     pahima andi                    Then ok           06:33 PM, 13th Dec                   Amir                   Pahima Andi +966553342889 Sadyan [email-masked] Saudi Arabia (SA) 04-1-55 Al Muntazah Ash Sharqi Hail           06:33 PM, 13th Dec                     pahima andi                    Im waiting it           06:33 PM, 13th Dec                   Amir                   Please confirm your number and address.           06:34 PM, 13th Dec                     pahima andi                    Its already more than 20 days           06:34 PM, 13th Dec                     pahima andi                    The number & address           06:34 PM, 13th Dec                     pahima andi                    0533428897           06:34 PM, 13th Dec                     pahima andi                    Confirmed           06:35 PM, 13th Dec                   Amir                   We wil forward your number to the courier team.           06:36 PM, 13th Dec                     pahima andi                    Can you please edit the number because its wrong           06:36 PM, 13th Dec                     pahima andi                    It is 0533428897           06:37 PM, 13th Dec                     pahima andi                    Thank you           06:37 PM, 13th Dec                   Amir                   We will share this number;  0533428897           06:37 PM, 13th Dec                   Amir                   Is there anything else we can help you with?           06:37 PM, 13th Dec                     pahima andi                    Ok thank you           06:38 PM, 13th Dec                   Amir                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:38 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1870689