Subject: Ticket Assigned - Conversation with sagufta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 07:03:05 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sagufta sagufta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sagufta Bot:  Hi Sagufta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622591624 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561474123            10:45 AM, 21st Dec                   Algaili                    Hi Sagufta, Thank you for contacting us. How may I help you?           10:45 AM, 21st Dec                     sagufta                    hii           10:48 AM, 21st Dec                   Algaili                    How may we help you           10:49 AM, 21st Dec                     sagufta                    9622591624this is my order number           10:49 AM, 21st Dec                     sagufta                    it is suppose to delivee on friday but i couldn't receiveive it dbecause i wasn't at home           10:51 AM, 21st Dec                     sagufta                    now i am not getting any delivery cal or any information regarding my order to delivered           10:52 AM, 21st Dec                     sagufta                    can you please chek the status of my parcel and when i can get that           10:52 AM, 21st Dec                   Algaili                    May I request you to be on hold while checking           10:55 AM, 21st Dec                     sagufta                    sure           10:55 AM, 21st Dec                   Algaili                    The order is now out for delivery and our courier team will contact you on 971561474123 to arrange the delivery.           10:58 AM, 21st Dec                     sagufta                    ok thank you           10:59 AM, 21st Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:02 AM, 21st Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:02 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1900567