Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 06:42:54 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:36 AM, 21st Dec                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:36 AM, 21st Dec                     hello                    Can u pls close my previous order           10:37 AM, 21st Dec                   Algaili                    May I request you to on hold while checking           10:38 AM, 21st Dec                     hello                    6252186602           10:39 AM, 21st Dec                   Algaili                    Did you receive the order           10:39 AM, 21st Dec                     hello                    Shukran points notadded           10:39 AM, 21st Dec                   Algaili                    We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           10:41 AM, 21st Dec                   Algaili                    So that shukran points will be addaed           10:41 AM, 21st Dec                     hello                    Okay           10:42 AM, 21st Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           10:42 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1900505