Subject: Ticket Assigned - Conversation with phyo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 03:59:44 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with phyo phyo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  phyo Bot:  Hi Phyo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622475600 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526477178            07:47 AM, 21st Dec                   Algaili                    Hi Phyo, Thank you for contacting us. How may I help you?           07:47 AM, 21st Dec                     phyo                    I have placed my order on December 16 with Click and Collect option. However I have not yet received any sms or Email to collect my order. Therefore I would like to know the status of my order and when I can collect. Thank you.           07:49 AM, 21st Dec                   Algaili                    Could you please share your order number so that I can assist you further?           07:52 AM, 21st Dec                     phyo                    9622475600           07:53 AM, 21st Dec                   Algaili                    Please be hold while checking           07:55 AM, 21st Dec                     phyo                    Okay           07:56 AM, 21st Dec                   Algaili                    Your order will be ready within 48 hour for collection           07:57 AM, 21st Dec                     phyo                    Okay. I will be waiting. Thank you for your help.           07:58 AM, 21st Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           07:59 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1900247