Subject: New Reply Received - Order still not delivered??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 14:09:32 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Order still not delivered??   Ticket comment <div>Ok.. reschedule the delivery then for any day starting from the 3rd January .. please let me know! <br><br>
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<div dir="ltr">Regards,<div>Ayat</div>
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<div>On 19 Dec 2020, at 9:04 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ayat,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for that and after checking your ID# 9620464571 you have already opted to deliver the order to your address.</div>
<div dir="ltr">We would like to inform you that after the order has been placed we are unable to change the method of delivery.</div>
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<div dir="ltr">​However at this time we can cancel you order and the refund will be processed within 2-15 working days.</div>
<div dir="ltr">If you want cancellation kindly confirm that so we can proceed.</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1883611