Subject: New Reply Received - Gift card refund 1609979979911821838779807
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 07:42:02 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Gift card refund 1609979979911821838779807  Ticket comment <div>Hi</div>
<div><br></div>
<div>Please do needful urgently</div>
<div><br></div>
<div>I used my AED 50 gift card for one order , which i cancelled. So kindly refund my Shukran Gift card <span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">1609979979911821838779807</span>
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<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">The Splash Cancelled order number is 9618944807</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Order placed on 29 November and delivery tracking order 34174875286222</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">I have informed Fetchr to cancel the delivery and i have not received my refund for Cancelled order, Refund till in the form of Gift card balance AED 49.50 used</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Thanks</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Zubair</span></div>
<br><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, December 18, 2020, SHUKRAN &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">
<div dir="ltr">
<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Dear Zubair,</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Greetings from
Shukran.</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Kindly refer
back to the online shopping customer service team on (800-6927) or email them
on ([email-masked]<wbr></wbr>) for further inquiries regarding refunds.</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">
<span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span><span style="color:rgb(64,64,64);font-family:Arial,sans-serif;font-size:10pt"> </span>
</div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Should you
need any help or might need any clarification, please do not hesitate to reach
out to us via Email, Facebook, Twitter, Website or Telephone.</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">This email has
been recorded in our system with Service Request No. 1-67657189539</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Regards,</span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)"> </span></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Member
Services</span></b></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">Shukran
Rewards Programme</span></b></div>

<div style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">
<a href="http://www.shukran.com" style="color:blue" target="_blank" rel="noreferrer"><b><span style="font-size:10pt;font-family:Arial,sans-serif">www.shukran.com</span></b></a><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(64,64,64)">   </span></b>
</div>

<div class="MsoNormal" style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif'>
<a href="http://www.facebook.com/shukran" style="color:blue" target="_blank" rel="noreferrer"><b><span style="font-size:10pt;font-family:Arial,sans-serif">www.facebook.com/shukran</span></b></a><b><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></b><b><span style="font-size:10pt;font-family:Arial,sans-serif"></span></b>
</div>

<div class="MsoNormal" style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif'><b><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></b></div>
</div>
<div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<br><br>Hi<div><br></div>
<div>I used my AED 50 gift card for one order , which i cancelled. So kindly refund my Shukran Gift card <span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">1609979979911821838779807</span>
</div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">The Splash Cancelled order number is 9618944807</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Order placed on 29 November and delivery tracking order 34174875286222</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">I have informed Fetchr to cancel the delivery and i have not received my refund for Cancelled order, Refund till in the form of Gift card balance AED 49.50 used</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center"><br></span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Thanks</span></div>
<div><span style="background-color:rgb(250,250,250);color:rgb(160,62,150);font-family:Helvetica,sans-serif,Arial;font-size:14px;text-align:-webkit-center">Zubair</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1884362