Subject: Ticket Assigned - Conversation with shilpa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 05:20:34 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shilpa shilpa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shilpa Bot:  Hi Shilpa ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may 
 take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  563956200            09:15 AM, 19th Dec                     shilpa                    Ok about a month ago i returned some of the products for which i got a credit note           09:16 AM, 19th Dec                     shilpa                    I misplaced it now. Can something be done for it?           09:16 AM, 19th Dec                   Algaili                    Hi Shilpa, Thank you for co
 ntacting us. How may I help you?           09:17 AM, 19th Dec                     shilpa                    Hello           09:17 AM, 19th Dec                   Algaili                    Could you please share your order number so that I can assist you further?           09:17 AM, 19th Dec                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:20 AM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891773