Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Dec 2020 05:26:19 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9621940354 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568020897            09:12 AM, 16th Dec                     hi                    One item got cancelled           09:13 AM, 16th Dec                   Algaili                    Hi, Thank you for contacting us. How may I help you?           09:13 AM, 16th Dec                     hi                    1 item got cancelled y           09:16 AM, 16th Dec                   Algaili                    May I request you to be on hold while I am checking           09:20 AM, 16th Dec                   Algaili                    The item has been cancelled as the item is currently out to stock.  We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.  We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused. The amount you paid online of has been  refunded back to your original payment method within 2 - 14 working days based on your bank’s processing time.           09:23 AM, 16th Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:26 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1881237