Subject: Ticket Assigned - Conversation with huria asif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 09:43:25 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with huria asif huria asif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  huria asif Bot:  Hi Huria Asif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6251183675 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0591237732            05:28 PM, 09th Dec      
              Nitesh                   Hi Haria, Thank you for contacting us. My name is Nitesh           05:31 PM, 09th Dec                     huria asif                    Team armex send us a msg that we should pick our order from there store but we have apply for home delievery so why they are saying for pick up           05:31 PM, 09th Dec                   Nitesh                   Please allow us a moment while we check.           05:31 PM, 09th Dec                     huria asif                    Sure           05:32 PM, 09th Dec                     huria asif                    6251183675           05:34 PM, 09th Dec                   Nitesh                   Thank you for waiting.           05:34 PM, 09th Dec                   Nitesh                   As we can check, your order has been placed as Home Delivery, and is currently available at your Nearest Aramex centre.           05:35 PM, 09th Dec                   Nitesh                   You can either reach there to col
 lect your order, or the courier partner will deliver at your address.           05:35 PM, 09th Dec                     huria asif                    Then they should delieverd to my home why they are saying for pickup           05:36 PM, 09th Dec                     huria asif                    No they are saying the parcel will return till 17 if u will not pick           05:36 PM, 09th Dec                   Nitesh                   Please be assured, we will forward this concern to the courier team to arrange the delivery at your address.           05:38 PM, 09th Dec                   Nitesh                   Your order will be with you soon.           05:38 PM, 09th Dec                     huria asif                    They always send me a msg on whatsapp then we send our accurate location to them always there is same process I always order from U then what happen this time its late now and now they are sending such typ of msgs           05:41 PM, 09th Dec                     hu
 ria asif                    Plz confrim it to me that they will contact me through whatsapp then I will wait for my delievery           05:41 PM, 09th Dec                   Nitesh                   We will forward your request to the courier team and will arrange the delivery accordingly.           05:43 PM, 09th Dec                     huria asif                    ThankU but do it fast I have to go some where by 13 dec so plz do it fast           05:44 PM, 09th Dec                     huria asif                    I will thankful for U           05:45 PM, 09th Dec                   Nitesh                   Please be assured, we will do our best to arrange the delivery as soon as possible.           05:45 PM, 09th Dec                   Nitesh                   We thank you for your understanding and co-opertaion.           05:45 PM, 09th Dec                     huria asif                    ThankU sir           05:45 PM, 09th Dec                   Nitesh                   Feel free
  to reach us if you need further asistance.           05:45 PM, 09th Dec                   Nitesh                   It was a pleasure to assist you. Thank you for contacting us           05:45 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1853589