Subject: Ticket Assigned - Conversation with eman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Dec 2020 08:32:59 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eman eman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eman Bot:  Hi Eman ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            12:24 PM, 12th Dec                     eman                    Hello           12:25 PM, 12th Dec                   Bot                   أهلا مرة أخرى!           12:25 PM, 12th Dec                   Algaili                    مرحبا معك احمد يسرنى خدمتك           12:25 PM, 12th Dec                     eman                    اخلا اخ احمد           12:25 PM, 12th Dec                     eman                    عندي استفسار بخصوص طلب ارجاع           12:26 PM, 12th Dec                     eman                    9618562048           12:26 PM, 12th Dec                     eman                    ممكن اعرف متى راح يتم ارجاع المبالغ في حسابي           12:26 PM, 12th Dec                     eman                    مرحبا ؟           12:27 PM, 12th Dec                   Algaili                    دقيقة من فضلك ليتم التحقق إبقى معنا           12:28 PM, 12th Dec                   Algaili                    تم التحقق وسيتم ارجاع قيمة المنتجات المستلمة فى حساب رصيدى فى غضون 2-3 ايام           12:31 PM, 12th Dec                     eman                    تمام شكرا لك           12:31 PM, 12th Dec                   Algaili                    كان من دواعي سروري مساعدتكم.            12:32 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1864075