Subject: Ticket Assigned - Conversation with p
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 04:48:26 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with p p                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi im phoebe corpuz just want to ask when will i receive my order its 4days or 5 days already since i ordered Bot:  Please enter your name Customer:  p Bot:  Hi P ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7419900303 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  
 [email-masked] Bot:  Please enter your number Customer:  +97366790306 Bot:  Please wait while we transfer you to an agent Agent:  Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update. Agent:  I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi P ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7419900303 Bot:   Your order status is  : Processing   If you 
 have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:36 AM, 09th Dec                     p                    Please are you going to deliver my order or not so i can cancelnit because it's long time i have waited for update but still in processing           08:37 AM, 09th Dec                     p                    This order since last week           08:37 AM, 09th Dec                   Algaili                    Hi, Thank you for contacting us. How may I help you?           08:38 AM, 09th Dec                     p                    If i don't rec
 eive tomorrow i'm sorry i have to cancel it even you deliver it soon           08:38 AM, 09th Dec                   Algaili                    May I request to be in hold while checking           08:39 AM, 09th Dec                   Algaili                    We tried contacting you on your registered mobile number (97333790306) to deliver your order ID (7419900303) however, the number was not reachable.           08:43 AM, 09th Dec                   Algaili                    Please share us with an alternative contact number           08:43 AM, 09th Dec                   Algaili                    Are you still connected           08:45 AM, 09th Dec                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:48 AM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.co
 m/helpdesk/tickets/1850524