Subject: Ticket Assigned - Conversation with dam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 02:41:20 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dam dam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dam Bot:  Hi Dam ,what do you need help with? Customer:  /startOver Bot:  Hi Dam ,what do you need help with? Customer:  /startOver Bot:  Hi Dam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6252938205 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0573190478            06:23 AM, 09th Dec                   Algaili                    Hi Dam, Thank you for contacting us. How may I help you?           06:28 AM, 09th Dec                     dam                    I had a typo error but my name is Sam           06:28 AM, 09th Dec                     dam                    So I ordered the Bossini dress yesterday and I wanted to ask if it’s possible for me to receive my order tomorrow at any time because I have a job in Friday morning and I’m planning to use the dress then           06:30 AM, 09th Dec                   Algaili                    Could you please share your order number so that I can assist you further?           06:33 AM, 09th Dec                   Algaili                    We understand that you want your order to be delivered on a specific date i.e. on this Thursday. We would like to inform that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it on Thursday.           06:37 AM, 09th Dec                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:40 AM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1850405