Subject: Email was not delivered to [email-masked]
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 05 Dec 2020 12:17:11 +0000

Hi Algaili Abdelbagee Ahmed,  
  The following message composed by you on ticket 1733612 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Problem Statement: Wrong colour item received.     Order Date : Nov 18, 2020  Order ID: 6243783501  Tracking ID: 15202146243783501  ​   Issue Description: The customer emailed us informing that she received the item (162752954 - - Juniors Printed Bassinet with Canopy) on 11/22/20 but the item which they received is wrong in colour, the customer also shared us the picture of the delivered item.   Now the customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.        Regards,  Algaily