Subject: New Reply Received - Good day, is it possible to replace an defective item from a store instead of returning it?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Dec 2020 10:34:04 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Good day, is it possible to replace an defective item from a store instead of returning it?  Ticket comment <div>Order # 6246874943
We already requested for this item to return since last week, and i think we are having a problem with the schedule for pick up. Due to this trouble, I’m thinking it would be best if I will return the item directly to the nearest store</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1799007