Subject: New Activity [#1456028] Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Nov 2020 11:35:16 +0000

Hi Algaili Abdelbagee Ahmed,

Apoorv Joshi has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1456028#1456028 

Re: Your products are on the way 

Requester 

м̅α̅я-3̲9̲7  [email-masked]

    Agent Response 

Hi Mariam,     Thank you for your prompt response.     We have already contacted the courier partner again and have escalated this to their higher department to make sure the items are collected from you asap. We understand that there is an unexpected delay in collection of your items and we sincerely apologize for this experience. Rest assured we are following up with the courier partner continuously and are trying our best to get the collection done on priority.     We will update you on the same as soon as we receive further feedback from the courier partner.     We appreciate your continued patience and understanding.     Your Friends,  The Support Team   ​

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