Subject: RE: Ticket Assigned - late delivery (click and collect)
From: Vinod Sharma <[email-masked]>
To: "Elvis V. Garcia" <[email-masked]>
Cc: Babyshop <[email-masked]>, afzal syed <[email-masked]>, Algaili Ahmed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Date: Sun, 29 Nov 2020 11:50:05 +0000

Hi Elvis,

Can you pls check with Store

Order Date: Nov 11, 2020
Order ID: 6241130383
Tracking ID: 624113038323999991
Store code: Max 60222
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Regards,
Vinod
+966 -564851785
IP-2056

From: Babyshop <[email-masked]>
Sent: Wednesday, November 25, 2020 5:51 PM
To: Vinod Sharma <[email-masked]>
Subject: Ticket Assigned - late delivery (click and collect)

External email sender, please take precaution.

Hi Vinod Sharma,

A new ticket has been assigned to you. Please follow the link below to view the ticket.

late delivery (click and collect)

Problem Statement: What is the issue (Late Shipping) C&C.

Order Date: Nov 11, 2020
Order ID: 6241130383
Tracking ID: 624113038323999991
Store code: Max 60222
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Kindly check, and arrange the delivery on a priority basis.

Regards,
Max Support Team.

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1751446<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1751446&data=04%7C01%7Cvinod.sharma%40landmarkgroup.com%7Cda121b6f4ca74ff85da008d8915176cb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637419126351633523%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=sxoSAU6iu0vhP4qubnbW%2FvSxSI080uXHgFzm25vPpFI%3D&reserved=0>

1751446:1125156
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