Subject: Ticket Assigned - Conversation with ishrath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 13:21:56 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ishrath ishrath                    Bot:  Hi again! Bot:  Please enter your name Customer:  ishrath Bot:  Hi Ishrath ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6245584503 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502803493            05:11 PM, 24th Nov                   Algaili                    Hi Ishrath, Thank you for contacting us. How may I help you?           05:13 PM, 24th Nov                   Algaili                    Is there anything else I can help you with?            05:13 PM, 24th Nov                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:15 PM, 24th Nov                     ishrath                    My order is still not ready           05:15 PM, 24th Nov                   Algaili                    Thank you for holding up            05:16 PM, 24th Nov                     ishrath                    6245584503 this is my order number           05:16 PM, 24th Nov                     ishrath                    Still it's not ready           05:16 PM, 24th Nov                     ishrath                    Can you pls check the status           05:17 PM, 24th Nov                   Algaili                    the frame  time for click  and collect with in 4 to 5 business days           05:17 PM, 24th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           05:21 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1747926