Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 06:17:22 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  rhea Bot:  Hi Rhea ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:46 AM, 17th Nov                     hello                    Hello           09:46 AM, 17th Nov                   Bot                   أهلا مرة أخرى!           09:46 AM, 17th Nov                     hello                    English please           09:46 AM, 17th Nov                     hello                    I have a return items but no one called me yet to get the item           09:48 AM, 17th Nov                     hello                    6238755159           09:48 AM, 17th Nov                     hello                    /startOver           09:48 AM, 17th Nov                   Bot                   يرجى إدخال اسمك           09:48 AM, 17th Nov                     hello                    Rhea           09:49 AM, 17th Nov                   Bot                   مرحبًا Rhea، ماذا تحتاج للمساعدة؟           09:49 AM, 17th Nov                     hello                    English           09:49 AM, 17th Nov                   Bot                   مرحبًا Rhea، ماذا تحتاج للمساعدة؟           09:49 AM, 17th Nov                     hello                    /startOver           09:49 AM, 17th Nov                   Bot                   يرجى إدخال اسمك           09:49 AM, 17th Nov                     hello                    I said english please           09:50 AM, 17th Nov                   Bot                   مرحبًا I Said English Please، ماذا تحتاج للمساعدة؟           09:50 AM, 17th Nov                     hello                    /startOver           09:50 AM, 17th Nov                   Bot                   يرجى إدخال اسمك           09:50 AM, 17th Nov                     hello                    Hello           09:51 AM, 17th Nov                   Bot                   مرحبًا Hello، ماذا تحتاج للمساعدة؟           09:51 AM, 17th Nov                     hello                    Return item           09:52 AM, 17th Nov                   Bot                   مرحبًا Hello، ماذا تحتاج للمساعدة؟           09:52 AM, 17th Nov                     hello                    أريد إرجاع العنصر ولكن لا يوجد اتصال بالسائق للحصول عليه           09:52 AM, 17th Nov                   Bot                   مرحبًا Hello، ماذا تحتاج للمساعدة؟           09:52 AM, 17th Nov                     hello                    /startOver           09:53 AM, 17th Nov                   Bot                   يرجى إدخال اسمك           09:53 AM, 17th Nov                   Algaili                    Hi Rhea, Thank you for contacting us. How may I help you?           10:07 AM, 17th Nov                   Algaili                    we apologise for the late reply           10:07 AM, 17th Nov                   Algaili                    Hi,   Looks like we are not connected.   Please feel free to reach out to us. Thank you for shopping with us.           10:17 AM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1701898