Subject: Ticket Assigned - Conversation with iris oledan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Nov 2020 06:07:11 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with iris oledan iris oledan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  iris oledan Bot:  Hi Iris Oledan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  961421197 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9614211097 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545027074            09:49 AM, 17th Nov                     iris oledan                    ok           09:50 AM, 17th Nov                   Algaili                    Hi Iris, Thank you for contacting us. How may I help you?           09:52 AM, 17th Nov                     iris oledan                    i want to change the delivery address of my order           09:52 AM, 17th Nov                     iris oledan                    hello           09:57 AM, 17th Nov                   Algaili                    We see that the item you ordered has already been shipped to the address you provided at the time of its purchase.  ​ As a note for your future purchases, after placing the order you can only change your deliver address when the items are not shipped and are with the warehouse.           10:06 AM, 17th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           10:06 AM, 17th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1701869