Subject: New Activity [#1456028] Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 17:42:32 +0000

Hi Algaili Abdelbagee Ahmed,

Apoorv Joshi has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1456028#1456028 

Re: Your products are on the way 

Requester 

м̅α̅я-3̲9̲7  [email-masked]

    Agent Response 

Dear Imran,  Thank you for your prompt response.  AWB: 46379577252  As mentioned in our previous response, the collection reference wasnot assisgned to the AWB when we created this return request. Would request you to please assisgn one collection reference from your end as the customer has been waiting to return these items since the month of September. This is giving the customer a poor customer experience and now they are irate with the courier services.     Customer details are as follows:  Jeddah, Mishrifah, 7110 Prince Mutaib Street.  Contact number: +966568007041  Please make sure the customer is contacted by tomorrow max and the collection is arranged with them.     Appreciate your assistance in this matter. Thank you for your help!     Regards,  Apoorv

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