Subject: Ticket Assigned - Conversation with hi i am hima from kuwait my order got cancelled from your side until now not refunded
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 15:46:15 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi i am hima from kuwait  my order got cancelled from your side until now not refunded hi i am hima from kuwait  my order got cancelled from your side until now not refunded                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i am hima from kuwait  my order got cancelled from your side until now not refunded Bot:  Hi Hi I Am Hima From Kuwait  My Order Got Cancelled From Your Side Until Now Not Refunded ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 busi
 ness days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Custo
 mer:  [email-masked] Bot:  Please enter your number Customer:  +96597620763            07:26 PM, 14th Nov                     hi i am hima from kuwait  my order got cancelled from your side until now not refunded                    K           07:27 PM, 14th Nov                     hi i am hima from kuwait  my order got cancelled from your side until now not refunded                             07:28 PM, 14th Nov                     hi i am hima from kuwait  my order got cancelled from your side until now not refunded                    Order no 8209179143. Cancelled mail got on 22/10/20           07:29 PM, 14th Nov                   Algaili                    Hi AM Hima, Thank you for contacting us. How may I help you?           07:45 PM, 14th Nov                   Algaili                    we apologise for the late reply           07:45 PM, 14th Nov                   Algaili                    As we have not received a response, this chat will be closed automatically. Plea
 se feel free to get in touch with us in case of any unanswered query.           07:45 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1689958