Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 14:49:29 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello i can’t link my shukran card, it says no card is linked to my phone number           06:18 PM, 12th Nov                     User                    And when i use my card number to link i never receive the confirmation code           06:18 PM, 12th Nov                     User                    My card number is 1200 0001 2074 8918           06:19 PM, 12th Nov                     User                    And my mobile number is +20 109 9744789           06:19 PM, 12th Nov                   Algaili                    Hi, Thank you for contacting us. How may I help you?           06:32 PM, 12th Nov                   Algaili                    To link your account with shukran, you do not need the physical card           06:33 PM, 12th Nov                     User                    I just need the confirmation code           06:33 PM, 12th Nov                     User                    I think there is a problem in my number           06:34 PM, 12th Nov                     User                    From your side           06:34 PM, 12th Nov                   Algaili                    We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage   After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           06:34 PM, 12th Nov                   Algaili                    Kindly contact shukran team           06:35 PM, 12th Nov                     User                    Thanks           06:35 PM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:35 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1682461