Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 14:28:34 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello i have a problem in an order           05:57 PM, 12th Nov                     User                    Exists till nw although i called the support several times and nothing happened           05:58 PM, 12th Nov                     User                    I ordered an order from 30/10 and received it 2/11           05:58 PM, 12th Nov                     User                    And the order still possess on the app           05:59 PM, 12th Nov                     User                    Although aramex site is signed delivered           05:59 PM, 12th Nov                     User                    The order is not signed delivered in the app           06:07 PM, 12th Nov                     User                    So i canot recieve my shukran points           06:07 PM, 12th Nov                     User                    Order no 2000389332           06:07 PM, 12th Nov                   Algaili                    Hi, Thank you for contacting us. How may I help you?           06:12 PM, 12th Nov                   Algaili                    We are sorry for late response           06:13 PM, 12th Nov                   Algaili                    We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           06:28 PM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:28 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1682347