Subject: Ticket Assigned - Conversation with thasneem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 08:51:15 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thasneem thasneem                    Customer:  Thanks.. I tried tracking my order 9613117627 and found out  it aas returned. Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Not Helpful ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613117627 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:24 PM, 12th Nov                     thasneem                    Thanks           12:29 PM, 12th Nov                   Algaili                    Hi, Thank you for contacting us once again. How may I help you?           12:42 PM, 12th Nov                   Algaili                    Your order ID 9613117627 in transit and will be delivered within 48 hr           12:50 PM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           12:50 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680336