Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 08:03:50 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966548094444            11:43 AM, 12th Nov                     ahmed                    Hello           11:44 AM, 12th Nov                   Bot                   أهلا مرة أخرى!           11:44 AM, 12th Nov                     ahmed                    Any one here ?!           11:45 AM, 12th Nov                     ahmed                    في حدا هنا ؟           11:46 AM, 12th Nov                   Algaili                    مرحبا  احمد, معك احمد يسرنى خدمتك           11:48 AM, 12th Nov                   Algaili                    نعتذر للتاخير فى الرد           11:48 AM, 12th Nov                     ahmed                    هلا احمد           11:48 AM, 12th Nov                     ahmed                    ولا يهمك           11:48 AM, 12th Nov                     ahmed                    عندي طلب استرجاع وكلمني المندوب من ٤ ايام  لكن ما اخد الاغراض           11:49 AM, 12th Nov                     ahmed                    6238074303           11:49 AM, 12th Nov                   Algaili                    حاليا نواجه مشكلة تقنية ولايمكننا التحقق ونرجو  منك الانتظار او الرجوع الينا مرة اخرى           11:50 AM, 12th Nov                     ahmed                    Return for Kappa Textured Low Ankle Lace-...  of order 6238074303 is confirmed. Our courier partner will get in touch with you & pick up your return in 7-10 days.           11:50 AM, 12th Nov                     ahmed                    انا منتظرك هنا           11:50 AM, 12th Nov                   Algaili                    نقدر صبرك معنا           11:53 AM, 12th Nov                   Algaili                    نعتذر مازالت المشكلة التقنية معنا ونرجو منك التواصل معنا مرة           12:03 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680094