Subject: Ticket Assigned - Conversation with thank you very poor customer service
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 07:55:37 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thank you  very poor customer service thank you  very poor customer service                    Bot:  Hi again! Bot:  Hi again! Bot:  Please enter your name Bot:  Please enter your name Customer:  ednalyn Bot:  Hi Ednalyn ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240098335 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:38 AM, 12th Nov                   Algaili      
               Hi, Thank you for contacting us. How may I help you?           11:47 AM, 12th Nov                   Algaili                    We are sorry for late reply           11:48 AM, 12th Nov                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:55 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1680050