Subject: Ticket Assigned - Conversation with nowfal jalal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 07:29:06 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nowfal jalal nowfal jalal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  nowfal jalal Bot:  Hi Nowfal Jalal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612580045 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nowfal Jalal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612580045 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554603138            11:05 AM, 12th Nov                     nowfal jalal                             11:05 AM, 12th Nov                     nowfal jalal                             11:05 AM, 12th Nov                     nowfal jalal                    I am order one item on 6 Nov 2020 still not receive the prodect           11:09 AM, 12th Nov                     nowfal jalal                    Already more than 3 working days           11:09 AM, 12th Nov                     nowfal jalal                    Over           11:09 AM, 12th Nov                     nowfal jalal                    Please check what’s the updates           11:10 AM, 12th Nov                     nowfal jalal                    Today i need to go to my country so please check and give the positive response           11:10 AM, 12th Nov                   Algaili                    Hi, Thank you for contacting us. How may I help you?           11:14 AM, 12th Nov                   Algaili                    your order in transit and will be ready for collection within 2-3 days           11:16 AM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:28 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679922