Subject: Ticket Assigned - Conversation with parvathi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 07:07:18 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with parvathi parvathi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611892922 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:36 AM, 12th Nov                     parvathi                    I have requested for a return for the same order           10:37 AM, 12th Nov                     parvathi                    9611892922 I requested for a return for this order           10:37 AM, 12th Nov                     parvathi                    Hello           10:43 AM, 12th Nov                   Bot                   أهلا مرة أخرى!           10:43 AM, 12th Nov                     parvathi                    I would like to get  the updates on my product return           10:44 AM, 12th Nov                     parvathi                    /startOver           10:46 AM, 12th Nov                   Bot                   يرجى إدخال اسمك           10:46 AM, 12th Nov                   Algaili                    Hi, Thank you for contacting us. How may I help you?           10:53 AM, 12th Nov                   Algaili                    The returned items will be collected within 2 to 3 items.           10:59 AM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:07 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679832