Subject: Ticket Assigned - Conversation with feda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 06:31:21 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with feda feda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  feda Bot:  Hi Feda ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613535034 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555659479            10:12 AM, 12th Nov                     feda                    Ok           10:12 AM, 12th Nov                     feda                    I need an update total amount due on my order           10:13 AM, 12th Nov                     feda                    Please let me know what I owe on this order           10:14 AM, 12th Nov                   Algaili                    Hi feda, Thank you for contacting us. How may I help you?           10:15 AM, 12th Nov                     feda                    Hi           10:16 AM, 12th Nov                     feda                    Can I get an update amount due on my order           10:16 AM, 12th Nov                     feda                    There were items canceled from the order but the amount was not updated           10:17 AM, 12th Nov                     feda                    Hello. Someone there?           10:17 AM, 12th Nov                     feda                    /startOver           10:17 AM, 12th Nov                     feda                    /startOver           10:18 AM, 12th Nov                     feda                    Hello           10:18 AM, 12th Nov                   Algaili                    The amount you will pay will be updated within 24 hrs and the cancelled item are included           10:18 AM, 12th Nov                     feda                    I am sorry           10:19 AM, 12th Nov                     feda                    What do you mean the canceled items are included           10:19 AM, 12th Nov                     feda                    The items are out for delivery. I would like to know what is owed           10:20 AM, 12th Nov                   Algaili                    sorry for incovenience we mean the items that partaily cancelled is not included in th last amended price of the order invoice           10:24 AM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           10:31 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679714