Subject: Ticket Assigned - Conversation with nabil al etry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 06:07:54 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabil al etry nabil al etry                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nabil al etry Bot:  Hi Nabil Al Etry ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0534286116            09:59 AM, 12th Nov                     nabil al etry                    I have one return requested           10:02 AM, 12th Nov                     nabil al etry                    Still no refund           10:02 AM, 12th Nov                     nabil al etry                    /startOver           10:02 AM, 12th Nov                   Bot                   يرجى إدخال اسمك           10:02 AM, 12th Nov                     nabil al etry                    Nabil Al etry           10:03 AM, 12th Nov                   Bot                   مرحبًا Nabil Al Etry، ماذا تحتاج للمساعدة؟           10:03 AM, 12th Nov                     nabil al etry                    Refund?           10:03 AM, 12th Nov                   Bot                   مرحبًا Nabil Al Etry، ماذا تحتاج للمساعدة؟           10:03 AM, 12th Nov                     nabil al etry                    Hi           10:03 AM, 12th Nov                   Bot                   مرحبًا Nabil Al Etry، ماذا تحتاج للمساعدة؟           10:03 AM, 12th Nov                     nabil al etry                    Sorry           10:03 AM, 12th Nov                   Algaili                    Hi Nabil al etry, Thank you for contacting us. How may I help you?           10:03 AM, 12th Nov                     nabil al etry                    I have refunded items           10:04 AM, 12th Nov                     nabil al etry                    But no refund yet           10:04 AM, 12th Nov                     nabil al etry                    All amout           10:04 AM, 12th Nov                   Algaili                    Could you please share your order id so that I can assist you further.            10:05 AM, 12th Nov                   Algaili                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:07 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679628