Subject: New Reply Received - Conversation with يارا الاحمدي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 05:56:06 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Conversation with يارا الاحمدي  Ticket comment <div> 
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<div>Dear All,<br>
Please confirm how many boxes were dispatched from your side and how many the customer has received. <br>
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Best regards<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/11/2020 8:51 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1674669] - Conversation with يارا الاحمدي<br>
 
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<div>Hi Team,</div>

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<div dir="ltr">Problem Statement: (Missing items)<br>
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Order Date :Oct 21, 2020<br>
Order ID: 6234865759<br>
Tracking ID: <strong>SD000251960</strong><br>
Assistance Required: Need missing items</div>

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Issue Description: The customer placed order for 8 items but as per the customer, she has received only the item (162030138 - - Juniors Challenger Baby Car Seat). Kindly check on this concern and update us asap.</div>

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<div dir="ltr">Regards,<br>
Algaily</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1674669