Subject: Ticket Assigned - Conversation with sheyda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 05:36:02 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheyda sheyda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sheyda Bot:  Hi Sheyda ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9611293609 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507116090            09:26 AM, 12th Nov                     sheyda                    ok           09:27 AM, 12th Nov                     sheyda                    hello           09:28 AM, 12th Nov                   Bot                   أهلا مرة أخرى!           09:28 AM, 12th Nov                   Algaili                    Hi sheyda, Thank you for contacting us. How may I help you?           09:28 AM, 12th Nov                     sheyda                    where is my refound           09:28 AM, 12th Nov                     sheyda                    long time now i didnot recived my refound to my credit           09:29 AM, 12th Nov                     sheyda                    last week courier collected the return           09:29 AM, 12th Nov                     sheyda                    9611293609           09:29 AM, 12th Nov                     sheyda                    hello why you don’t answer           09:31 AM, 12th Nov                   Algaili                    Thank you for holding up            09:31 AM, 12th Nov                     sheyda                    what heppen to my refound           09:33 AM, 12th Nov                   Algaili                    The returned item with courier team when received to warehouse the refund will processed within 48 hrs           09:33 AM, 12th Nov                   Algaili                    It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:35 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679544