Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 16:05:33 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Fix this issue </div>
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<div>On Tue, Nov 3, 2020, 5:40 AM м̅α̅я-3̲9̲7 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Again no one contacted me, you have to the end of the week and then I'm reporting you.<div dir="auto"><br></div>
<div dir="auto">You keep toying with me as if you want me to stop requesting my simple right as a customer, you YOU sent me a damaged product and you refuse to take it back, if ypu care SOOO much about your customers then behave like it. </div>
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<div dir="auto">If you can't do a simple task then give me a receipt or documentation or something that allows me to return the item to the store. </div>
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<div dir="ltr" class="gmail_attr">On Fri, Oct 30, 2020, 1:32 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Mariam,<br><br><br>Thank you for your patience.<br><br>We sincerely apologize for the delay in getting back to you however, we have arranged for a new collection request at this time to not cause any further delays and we have also gotten in touch with the courier partner asking them to get in touch with you on priority to collect the items from you.<br><br>Please do let us know if no collection is arranged with you within next 24-48 hours. We will be happy to escalate further with the courier partner so that items can be collected from you asap.<br><br>We appreciate your continued patience and understanding.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1456028