Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 17:09:34 +0000

Hi Algaili Abdelbagee Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">You've been telling me the same thing over and over again sending SMS messages and no one comes to get the bag.<div dir="auto"><br></div>
<div dir="auto">And i keep getging Case Resolved and its not. </div>
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<div>On Sun, Oct 25, 2020, 7:56 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Mariam,<br><br>Thank you for reaching out to us with your concern.</div>
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<br>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<br>We have created a return request and our courier team will arrange the collection for the damaged item as soon as possible.</div>
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<br>Feel free to get in touch if you need further assistance.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1456028