Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 18:46:48 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    greetings           10:32 PM, 28th Dec                     User                    my shukran card blocked- pls unlock it           10:32 PM, 28th Dec                     User                    my mobile number 0508233686           10:32 PM, 28th Dec                   Apoorv                   Hi, Thank you for contacting us. How may I help you?           10:33 PM, 28th Dec                     User                    my shukran card is blocked           10:34 PM, 28th Dec                     User                    can u unlock it?           10:34 PM, 28th Dec                   Apoorv                   could you p;lease share us with email id           10:34 PM, 28th Dec                     User                    [email-masked]           10:34 PM, 28th Dec                   Apoorv                   thank you for sharing your email address.           10:36 PM, 28th Dec                   Apoorv                   one moment please           10:37 PM, 28th Dec                   Apoorv                   We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.

Your Shukran card has been delinked for now, please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           10:39 PM, 28th Dec                   Apoorv                   Is there anything else I can help you with?            10:42 PM, 28th Dec                   Apoorv                   It was a pleasure assisting you. Thank you for shopping with us.           10:46 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/373908