Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 26 Dec 2019 19:42:13 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:18 PM, 26th Dec                   Apoorv                   Hi, Thank you for contacting us. How may I help you?           11:18 PM, 26th Dec                     User                    How can I use my shukran points on online chekout           11:19 PM, 26th Dec                     User                    Hello           11:21 PM, 26th Dec                   Apoorv                   you can redeem your shukran point as one of the payment options           11:22 PM, 26th Dec                     User                    What options I have to select           11:22 PM, 26th Dec                     User                    1paypal           11:22 PM, 26th Dec                     User                    2 credit card           11:23 PM, 26th Dec                     User                    3 cash on delivery  
          11:23 PM, 26th Dec                     User                    There is no option showing with shukran           11:24 PM, 26th Dec                   Apoorv                   shukran it will be shown as do you shukran points to redeem it           11:26 PM, 26th Dec                     User                    Where           11:27 PM, 26th Dec                   Apoorv                   this will appear only if your shukran linked to your account and the point exceed 200           11:27 PM, 26th Dec                     User                    It's Already there I logged in with same           11:28 PM, 26th Dec                   Apoorv                   Please confirm your registered email address with us           11:31 PM, 26th Dec                     User                    [email-masked]           11:31 PM, 26th Dec                   Apoorv                   we have checked your account and we can see your shukran is not linked to your account           11:34 PM, 26t
 h Dec                     User                    How to link please advise           11:35 PM, 26th Dec                   Apoorv                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           11:37 PM, 26th Dec                     User                    Okay thanks           11:38 PM, 26th Dec                   Apoorv                   Please make sure your contact number and email address are same on Shukran account as Shoemart account.           11:38 PM, 26th Dec                     User                    Okay thanks           11:38 PM, 26th Dec                   Apoorv                   If not, please get in touch with Shukran directly to have those details updated.           11:39 PM, 26th Dec                     User                    Sure will do same           11:39 PM, 26th Dec                   Seeta                    Is there anything else I can assist you with today?           11:40 PM, 26th Dec                   Apoorv                   It was a pleasure assisting you. Thank you for shopping with us.           11:41 PM, 26th
  Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/370674