Subject: Ticket Assigned - Conversation with Galloping Bicycle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Dec 2019 01:03:18 +0000

Hi Algaili Abdelbagee Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Bicycle Galloping  Bicycle                    Hello           04:42 AM, 26th Dec                   Bot                   أهلا مرة أخرى!           04:42 AM, 26th Dec                     Galloping  Bicycle                    Can you talk in English?           04:43 AM, 26th Dec                   Apoorv                   مرحبا معك .احمد....يسرني أن أساعدك.            04:43 AM, 26th Dec                   Apoorv                   yes sure           04:43 AM, 26th Dec                     Galloping  Bicycle                    Ok thanks i want some information           04:43 AM, 26th Dec                     Galloping  Bicycle                    I bought online from babyshop but some items are large to my baby can i return           04:45 AM, 26th Dec                     Galloping  Bicycle                    If i return to centerpoint store after marking return through app can i get cash back from store bcz i paid cash           04:46 AM, 26th Dec                     Galloping  Bicycle                    There,??           04:47 AM, 26th Dec                   Apoorv                   IF you paid cash for your order you can request cash only upon returning to our stores           04:48 AM, 26th Dec                     Galloping  Bicycle                    Can i get csh back from store at the same time from store cashier when i return products or should i have to wait for some days?           04:50 AM, 26th Dec                   Apoorv                   sure you can instantly           04:50 AM, 26th Dec                     Galloping  Bicycle                    Ok one more question how much time required for approval from app after marking return items if i marked it now and return at store tomorrow is it require approval or not??           04:53 AM, 26th Dec                   Apoorv                   You can simply visit the store directly. You do not need to mark a return from the App as that would assign a courier instead and the process may take longer in that case.           04:55 AM, 26th Dec                   Apoorv                   Hi, I'm not getting a response from you. Are we still connected?           04:57 AM, 26th Dec                     Galloping  Bicycle                    Yes           04:57 AM, 26th Dec                     Galloping  Bicycle                    But i checked ur return policy it is mentioned there that before foing to store mark return items from app after that go to centerpoint store           04:59 AM, 26th Dec                     Galloping  Bicycle                    Is it possible that i go to store without marking and return items bcz it is more convenient for me           05:00 AM, 26th Dec                   Apoorv                   We have 3 different methods of returning at this time. You can return by any of the 3 methods. All the 3 methods are separate from each other. Marking return from App is a separate method.           05:00 AM, 26th Dec                     Galloping  Bicycle                    Ok tell me best amd easy method           05:01 AM, 26th Dec                   Apoorv                   You can directly visit the store without marking it on the App.           05:01 AM, 26th Dec                   Apoorv                   That is the most easiest way to return.           05:01 AM, 26th Dec                     Galloping  Bicycle                    Ok thanks alot for helping me           05:02 AM, 26th Dec                     Galloping  Bicycle                    Tc           05:02 AM, 26th Dec                   Apoorv                   It was a pleasure assisting you. Thank you for shopping with us.           05:02 AM, 26th Dec                   Apoorv                   take care as well           05:02 AM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/368997