Subject: Re: Deduction validation: Case id - 1464153
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Sep 2020 00:06:57 -0700 (MST)

Please do let us know if the refund has been processed so that we can update the customer accordingly. 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Thursday, 17 September, 2020 13:06:05 
Subject: Re: Deduction validation: Case id - 1464153 

Hi Rashid, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 17 September, 2020 12:10:51 
Subject: Deduction validation: Case id - 1464153 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 35.15 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1464153 
Customer name - Paul Kaippilly 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish