Subject: Late refund: Case id - 884170 Order Number: 9778800531
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Jul 2020 06:47:19 -0700 (MST)

Hi Team, 

Please update us on the below concern as the customer is very upset now as it's been 3 months since the order has been placed. 

Problem statement - Late delivery - As per the courier team the order has not received the shipment for the delivery 

Case id - 884170 
Order Number: 9778800531 
Order Created: 4/19/2020 
AWB - 34168338736380 

Assistance - Please cancel the order and process the refund for the same 

Regards, 
Manish