Subject: New Reply Received - Article Feedback - When will I receive my order?
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Thu, 21 May 2020 09:04:27 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Article Feedback - When will I receive my order?  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496'>Hi</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496'>Delivery arranged , will update the status asap.
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<span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:gray'>Regards,</span><span style="font-size:10.0pt;color:gray"></span>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-IN'>Shahazad</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-IN'></span>
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<span style="font-size:9.0pt;color:gray">Bank Dept|</span><span style="color:#0000CC"><img width="24" height="9" style="width:.25in;height:.0937in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMTc4MzE4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HNQFx81o-2C9e6Gy5rXq-WWCCsHHSJB4JfgpJZ1fu18" alt="cid:[email-masked]"></span><span style="font-size:9.0pt;color:gray"></span>
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<b><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:red'>aramex International LLC</span></b><b><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:red'></span></b>
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<div class="MsoNormal"><span style="color:#00B050">For a <b><u>Greener Planet</u></b>, please don’t print this email unless necessary<u></u></span></div>
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<div>From: Lifestyle &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, May 21, 2020 11:39 AM<br>
<b>To:</b> ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;; Shahazad Kallittavalappil &lt;[email-masked]&gt;; Vijesh Chirakkal &lt;[email-masked]&gt;; Shirin Suseelan &lt;[email-masked]&gt;; Tanveer Sawant &lt;[email-masked]&gt;; [email-masked]<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#888834] - Article Feedback - When will I receive my order?</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Any update on the below delivery?</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem statement - Late delivery<br>
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Order Number: 9776575518<br>
Order Created: 4/8/2020<br>
AWB - 45904149336<br>
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Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.<br>
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Regards,<br>
Manish</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Mon, 18 May at 8:27 PM
<span class="separator">, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Any update on the below deilvery?<br>
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Problem statement - Late delivery<br>
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Order Number: 9776575518<br>
Order Created: 4/8/2020<br>
AWB - 45904149336<br>
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Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.<br>
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Regards,<br>
Manish</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 15 May at 7:46 PM
<span class="separator">, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F888834&amp;data=02%7C01%7CShahazad%40aramex.com%7Cbdb26f9dc0f94a12b1a408d7fd5a07cc%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637256435431061473&amp;sdata=Pi%2Fc0ZdjYT1ud1Q%2Bdj2Z3AdNHxMIqxQl2%2FGbBHVAR1E%3D&amp;reserved=0" rel="noreferrer">
#888834</a> ​</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem statement - Late delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Number: 9776575518</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Created: 4/8/2020</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>AWB - 45904149336
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Manish</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 15 May at 7:45 PM
<span class="separator">, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Noora,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We truly apologise for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Your order has already been shipped and on its way. You can now track it online at
<a href="https://www.aramex.com/track/shipments" rel="noreferrer">https://www.aramex.com/track/shipments</a> using the tracking number 45904149336</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>I can see that the delivery of this order has taken longer than our normal delivery time, and I am really very sorry for this delay. I know that you’ve been waiting for it.
 It should be with you soon.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We have informed the courier team to deliver the shipment on priority. Our courier partner will contact you to arrange a time for delivery. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Feel free to reach us out for any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>888834:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/888834