Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 11:16:52 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns  Ticket comment <div>thanks for your email please find attached photos of the damaged item </div>
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<div>thanks<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDgxOTc5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rolMja6zuAnTW2cCVzzvmYhD8VPSGDRiyMxiJejv8rA"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDgxOTc5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JhyvztWLQtzYfEprrOTXVlwkFe881AhaydZv97hGzEY"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMDgxOTc5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hgV9zC8Q2v1Eo0uMdiTSCaSV29P-Qj3dTouC6HJQ-PM">
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<div>Nouria Al Hammadi<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 18 May 2020, at 11:58 AM, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div><div>Hi Nouria,</div></div>
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<div>Thank you for contacting us.</div>
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<div style="line-height: 1.38">We apologies for the inconvenience caused. We understand you were expecting the item to arrive at you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. <div><br></div>
<div dir="ltr">We request you to help us with some images of the item you have received so that we can assist you better.</div>
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<div dir="ltr"><div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<div><br></div>
<div>We look forward to hearing from you.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/879740